Due to hygiene & safety concerns with regards to baby/kid’s products, Toyzone has a strict No Refunds policy across the website, but an option for replace/exchange is available only if the reason is genuine.

This also means that all the products you receive are –  

Original, Unopened and of High quality.

This is an unparalleled commitment in an eCommerce driven by returns and exchanges.

If there is any genuine case for exchanges of a product, please contact us on Phone:+91 95827 26005  in within 3 days of receiving your order & we will handle these exchanges on a case-by-case basis.